bf345 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement governing the use of the bf345 platform and its services. bf345 ("we", "platform") is a provider of online entertainment gaming and betting services. By creating an account or using the services on this platform, you ("user", "player") are considered to have given your full agreement to these Terms.

Definitions

• Platform: The bf345 website, application, and all associated services.
• Account: A registered user's personal gaming profile.
• Bet: Participation with money in any game or event on the platform.
• Bonus: Additional balance or benefits provided by bf345 subject to specified conditions.
• Wagering Requirement: The condition of placing a specified amount in bets before bonus funds can be withdrawn.
• KYC: "Know Your Customer" — the identity verification process.

These Terms are effective in accordance with Bangladesh Standard Time (BST, UTC+6). All financial transactions are conducted in Bangladeshi Taka (৳/BDT). If any part of these Terms is unclear to you, please contact our support team.

A valid personal account must be registered to access services on bf345. All information provided at the time of registration must be truthful, accurate, and complete. Providing false information may result in account cancellation.

Registration Requirements

• Each individual may open only one account. Holding multiple accounts is strictly prohibited.
• You must provide your correct name, date of birth, email address, and mobile number at the time of registration.
• After registration is complete, bf345 reserves the right to initiate the identity verification (KYC) process at any time.
• Opening an account on behalf of a corporate entity, trust, or any other organisation is not permitted.
• An account is entirely personal and non-transferable.

Identity Verification (KYC)

To ensure secure transactions, bf345 may request your national identity card, passport, or other government-issued documents at any time. Failure to provide the required documents within the specified time may result in the account being temporarily suspended.

bf345 is for users aged 21 and above only. Use of this platform by minors is strictly prohibited. By registering, you declare that you are at least 21 years of age. bf345 may request government-issued documents to verify age at any time.

Eligibility Criteria

• The user must be at least 21 years of age (for ages 21+).
• The user must not be located in a jurisdiction where online gaming is completely prohibited.
• Individuals with mental incapacity or under court-appointed guardianship may not open an account.
• Individuals enrolled in an active self-exclusion programme are not eligible to open an account.
• bf345 employees and their immediate family members may not place bets on the platform.

To prevent use by minors, we ask guardians to use appropriate parental control software to manage internet access.

You are solely responsible for keeping your account secure. Keep your login details (username and password) confidential and do not share them with anyone.

User Responsibilities

• Use a strong password and change it regularly.
• Always log out after logging in from a public or shared device.
• If you notice any unauthorised activity on your account, notify the bf345 support team immediately.
• You are responsible for all activities carried out from your account.

bf345 Security Measures

We use SSL encryption technology to keep all your information and transactions secure. If suspicious activity is detected, bf345 may automatically suspend the account temporarily to complete verification.

bf345 provides secure and fast financial transactions through Bangladesh's popular mobile banking methods.

Deposit

• Minimum deposit amount: ৳200 (for each method).
• Accepted methods: bKash, Nagad, Rocket, Upay.
• Once the deposit amount is verified, it will be credited directly to your account balance.
• The maximum deposit limit depends on the relevant method and your account verification level.
• Only use a payment method registered in your own name.

Withdrawal

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: completed within 1 hour.
• Withdrawal requests are only approved via the deposit methods (bKash, Nagad, Rocket, Upay).
• Account verification (KYC) may need to be completed before a withdrawal can be made.
• The relevant wagering conditions must be met to withdraw winnings earned from bonuses.

General Rules on Deposits and Withdrawals

bf345 does not support bank account transfers. A correct reference number must be used for all financial transactions. bf345 is not responsible for delayed transactions caused by incorrect information.

bf345 offers various bonuses and promotional offers for new and existing members. All bonuses are subject to specific terms and conditions.

Welcome Bonus

• 120% bonus on first deposit, up to a maximum of ৳20,000.
• Wagering requirement: the bonus amount must be wagered 25 times.
• Each user is eligible to receive the welcome bonus only once.

General Bonus Terms

• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering conditions have been met.
• Each promotion has a specific validity period; once the period expires, the bonus will be cancelled automatically.
• Multiple bonuses cannot be active at the same time, unless a specific promotion states otherwise.
• Free bet or free spin bonuses carry their own separate specific terms and conditions.
• If any evidence of bonus fraud is found, bf345 reserves the right to cancel all bonuses and related winnings.
• bf345 reserves the right to modify or cancel the bonus programme at any time without notice.

VIP Program

bf345's VIP programme has five levels: Bronze, Silver, Gold, Platinum, and Diamond. A weekly cashback benefit is provided at each level. Your level advances based on your gaming activity.

All gaming activity on bf345 is conducted in accordance with fair play principles. Each game has its own applicable rules, which are detailed on the relevant game page.

General Betting Rules

• A bet that has been confirmed cannot be cancelled or changed.
• Each bet is automatically deducted from your available account balance.
• If a bet is confirmed due to a system error, bf345 reserves the right to cancel that bet.
• bf345 is not responsible for losses caused by network disconnection.

Sports Betting

• Betting is available on various sports including cricket (BPL, IPL, T20 World Cup, ICC), football (FIFA), and kabaddi.
• Live betting can be placed within a set time limit after an event has started.
• If a match is abandoned or ends before the scheduled time, the bet amount may be refunded.

Live Casino and Slots

Live casino games are operated with real-time dealers. Slot games are operated through registered game providers (Pragmatic Play, PG Soft, JILI, Spribe, etc.) in accordance with applicable rules.

The following activities are strictly prohibited on bf345. Violating these rules may result in permanent account closure and forfeiture of all funds.

• Multiple Accounts: Operating more than one account on behalf of the same individual.
• Bonus Fraud: Planned bets or activities intended to abuse the bonus system.
• Money Laundering: Any form of illegal financial transaction or fund processing.
• Chargeback Fraud: Claiming a reversal of an approved payment after a deposit has been made.
• Software Hacking: Unauthorised access to the platform's systems or the use of automated bots.
• Collusion: Coordinated fraudulent strategies between multiple players.
• Using Another Person's Account: Using a third party's account without permission.
• Threats and Harassment: Threatening or harassing support staff or other users.

We closely monitor all suspicious activity. If fraudulent behaviour is detected, the relevant authorities may be notified.

bf345's Rights

bf345 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Failure to complete identity verification.
• Fraudulent or suspicious activity.
• Suspicion of money laundering or financial irregularity.
• Instructions from a legal or regulatory authority.

User Rights

You can voluntarily close your account at any time. Please contact the support team for assistance. Any pending bonuses will be cancelled before the account is closed, but you will have the opportunity to withdraw your valid balance.

bf345 places the highest priority on responsible gaming. We believe gaming is a form of entertainment — never a solution to financial problems.

Self-Control Tools

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Session Limit: Set a time limit for continuous gaming sessions.
• Cooling-Off Period: Temporarily suspend your account for a specified period.
• Self-Exclusion: Option for long-term or permanent exclusion.

If you notice signs of gaming addiction, seek help immediately. For more details, visit our Responsible Gaming page.

Protecting your personal information is one of our core responsibilities. Full details of how we collect, store, and use your data can be found in our Privacy Policy.

Data Collection & Use

• Information collected during registration and the KYC process is used for identity verification and service delivery.
• Financial information is stored solely for transaction processing.
• Personal information is not sold to third parties without your consent.
• Information may be provided to relevant authorities where required by legal obligation.

bf345 accepts no responsibility in the following cases:

• Loss caused by technical errors, server downtime, or network disruptions.
• Failure of third-party software or payment gateways.
• Loss caused by the user's own mistakes (providing incorrect information, placing wrong bets).
• Unforeseen circumstances (force majeure) — natural disasters, war, pandemics.
• Loss occurring through other websites or platforms.

bf345's total liability shall in no case exceed the amount deposited into the user's account during the relevant period.

bf345 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavour to notify users as far as reasonably possible.

How Changes Take Effect

• Amended terms and conditions will take effect from the date they are published on the platform.
• If you continue using the platform after a change, you will be considered to have agreed to the new terms and conditions.
• If you do not agree to the changes, you may close your account.

The date of the latest update will be noted at the top of this page. It is recommended that you check this page regularly.

If you have any questions or complaints about these terms and conditions, please contact our support team. We are always able to provide assistance in Bengali.

Response times for email may vary depending on business days. For the fastest resolution, use live chat.